Privacy by Winbox
This Privacy Policy is effective as of May 15, 2019. We may change this Privacy Policy at any time. And if we do that We will post changes on this page as well as the effective date of the changes.
We at Winbox care deeply about privacy, safety, and online safety. All of which is an essential part of Winbox's mission: to protect users of our products and services from the risk of theft, disruption and unauthorized access to their online information. and various activities This Privacy Policy is designed to inform you about how we collect, use, and share your personal information through our website or when you interact with us.
Our Privacy Policy below sets out in detail how we process your personal data. And we encourage and advise you to read all the information. We understand that people lead busy lives. And want to help you by giving you a quick overview. How and why we process your personal data
1. Introduction
1.1. This Privacy Policy sets out how Winbox Plc (“we” or “us”), a company incorporated and registered in the Isle of Man, Collect and process personal data (as set out in paragraph 2.1 below) If you have any questions about this Privacy Policy or our processing of your Personal Data, Please contact us at Privacy@Winbox.com
1.2. We operate the website under the banner of the Winbox Group. We will share your personal data in accordance with this privacy policy.
1.3. When using our website You acknowledge that Winbox (and any company in our group) will process your personal data in accordance with this privacy policy. Including for the purposes set out in paragraph 5 below. If you do not wish to provide your personal data on the basis set out in this Privacy Policy. You should not enter relevant information in website forms. or provide us with your personal information. However, if you do not provide your personal information We may not be able to provide support regarding your inquiry.
1.4. Capitalized terms are defined in this Privacy Policy.
2. Information we collect
2.1. As part of website operation We collect your personal information. “Personal information” means any information that by which you can be identified, including your name, email address, home or work address; and telephone number. Please see paragraph 5 for a more comprehensive list of personal information collected.
2.2. We collect personal data that you provide to us. This includes when you register your interests and information you provide in communications with us. We also collect information about your use of the website. We will collect any other information that is necessary for us to process your personal data for the purposes set out in this Privacy Policy.
3. Information we collect through cookies and similar technologies
3.1 We collect information through “cookies” and other similar technologies (such as pixel tags or links). This helps us recognize you when you visit our website. and improve your experience.
3.2 We also use information collected through “cookies” and similar technologies to detect abuse of our website and services. and to help verify your age when entering the Site.
3.3 For more information about “cookies” and similar technologies, please see paragraph 13 of this Privacy Policy. More information about the purpose of “cookies”, what is collected and how we use it. This can be found in paragraph 13.5.
4. Information collected from third parties and how we use it
We do not use information from third party providers.
5. How we use your personal information
5.1. According to data protection laws We will only process your personal data where we have a legal basis to do so. with respect to your personal information These bases are:
Through the player inquiry form If you have a complaint (account, gaming issues with withdrawal) or you would like to self-exclude, we will collect: Full name, full address, contact phone number, email address.
Via the sales inquiry form: If you wish to start a commercial agreement with Winbox, we collect your full name, country of origin, email address and contact phone number.
Via the career page: We will compile your personal history. (This includes your full name, contact number, email, education, work experience, etc.) that you submit to apply for open positions with Winbox.
Reporting security issues (Direct email from you): Information you provide to our security team. When providing advice on any technical issues, for example your email address, name and contact details. Telephone number/address if you choose to include this information in the email.
Pass marketing/product requirements (only business partners):
Your email address for general communications, market news and service news.
Name, address and contact number for sourcing merchandise and/or corporate gifts.
6. Disclosure of your personal information
6.1. According to the stated objectives We may disclose your personal information to any of the following recipients:
6.1.1. Any company within our group (including employees and subcontractors) who assist Winbox in achieving its stated objectives or for which it is necessary to know such information.
6.1.2. Any third party that assists Winbox in achieving its stated objectives, including (but not limited to) providing support through Human Resources, Commercial Teams, Compliance Teams. or our data security team
6.1.3. Third parties who can assist Winbox in verifying the accuracy of your personal data. including financial institutions and credit reference agencies (Such third parties may also keep search logs.) If necessary for self-exclusion requests.
6.1.4. Any third parties who assist Winbox in monitoring your use of our website. This includes detecting and preventing fraud and collusion.
6.1.5. To the operator when providing support in self-exclusion requests or complaints;
6.1.6. Contractors or other consultants who audit our business processes or who have a need to access such information for Winbox consulting purposes;
6.1.7. Any law enforcement agencies that may reasonably be required to access your personal data.
6.1.8. Regulatory or authorized bodies (such as sports authorities or law enforcement agencies) which may have reasonable requirements on access to your personal data; and
6.1.9. Potential buyers of our business or investors in that business or any company. within our group (including in the case of bankruptcy)
6.2. If at any time you would like us to stop processing your personal data for the above purposes. (specified in paragraph 5), you should contact us and we will take reasonable steps to stop it. If there are no regulatory requirements, please contact us. Privacy@Winbox.com
7. Marketing Settings
7.1. Winbox or any company within the Winbox Group will not send unsolicited information about third party products or services.
7.2. In any account registration process (Business partners only) You will have the opportunity to choose whether or not to receive information about Winbox offers and promotions.
7.3 While setting up your account by Winbox (for business partners only), this is the basis on which you wish to receive updates about Winbox promotions and services. You will have the opportunity to inform us that you do not. want to get longer You can update your marketing preferences at any time by clicking on the link. “Unsubscribe” in the email and follow the instructions or contact Opt-out@Winbox.com
8. Transferring your personal data outside the EEA
Your personal data will be transferred outside the European Economic Area. both to us and other members in our group This includes but is not limited to Ukraine, Isle of Man, Guernsey, Philippines. Please see paragraph 5 for a complete list of all geographic locations clearly relevant to the purpose. Where we transfer your personal information outside the EEA, we will take appropriate measures to ensure that your personal information is kept secure. (and such adequate measures would include: (i) transfers to jurisdictions that the European Commission recognizes as providing adequate Protection of the rights and freedoms of data subjects with regard to the processing of their personal data; and (ii) transfers based on standard contractual clauses based on European Commission decisions on the transfer of personal data).
9. Updating your personal information
You can request to update or delete your personal information at any time via the relevant contact page or Privacy@Winbox.com
10. Your rights
10.1. You have the following rights in relation to your personal data:
10.1.1. Right to access your personal data held by us. (Also known as a subject access request)
10.1.2. The right to receive certain personal data in a machine-readable format.
10.1.3. The right to object to processing where the legal basis is our legitimate interests. But please note that we may continue to process your personal data where there are other relevant legal bases or where we have compelling reasons to continue processing your personal data. Our interests are not overridden by your rights, interests or freedoms.
10.1.4. Right to correct inaccurate personal data;
10.1.5. The right to erase certain personal data where they are no longer necessary for us to process them. where you have withdrawn your consent in accordance with paragraph 10.1.8, where you have objected in accordance with paragraph 10.1.3 to your personal data being received; operated illegally or in cases where it is necessary to erase your personal data in accordance with legal obligations.
10.1.6. The right to request an explanation of the logic involved in our decision regarding you only through automated means.
10.1.7. Right to file a complaint with the Information Commissioner's Office If you have a data protection complaint
10.1.8. Where we specifically ask for your consent to process your personal data. and there are no other legal conditions to depend on You have the right to withdraw this consent, and
10.1.9. Right to object to direct marketing. This can be done by opting out of direct marketing through communications itself. You also have the right to object to any profiling. Only to the extent related to direct marketing.
10.2. If you are unsure about your rights or are concerned about how your personal data will be processed. You should contact the data protection supervisory authority in your country.
10.3. If you wish to exercise any of your rights, you may do so by contacting us as described below. Please note that while we will endeavor to accommodate any requests, What do you do about your rights? They are not absolute rights. This means that we may have to deny your request or may only partially comply with it.
10.4. In the event that you make a request regarding your rights. We will require proof of identity. We may ask you to clarify your request. We will aim to respond to any requests within one month of verifying your identity. If we receive repeated requests or there is reason to believe that the request is unreasonable. We reserve the right not to respond.
11. Retention of your personal information
We will retain your personal information for the period necessary for us to provide the service to you. and to comply with our legal and regulatory responsibilities, therefore please see paragraph 5 for the retention period. Where it is no longer necessary for us to process your personal data. We will delete it as quickly as possible as specified in Section 5.2. If you request that you cannot access our Services (for example, except yourself), we will keep this information for up to 6 years before removing it from the request.
12. Contact us
12.1. If at any time you believe that we have not adhered to this Privacy Policy Please contact our privacy team at Privacy@Winbox.com
13. Our use of cookies
13.1. We may collect anonymous information about your use of our website using “cookies”, pixel tags, and similar functionality. “Cookies” are small text files that are downloaded to your computer. When you access the website and help us remember when you return to the website. We use cookies for the operation of this website. for these purposes Cookies will be placed on your device to identify you in the future when you visit our website or connect to any of our applications.
Cookies used on this website are set by us or by our third party service providers. and are organized into the following categories:
Strictly necessary – These cookies are essential to enable you to navigate. of the website and use its features of the website If you delete or disable these cookies We cannot guarantee that you will be able to use our website or benefit from all of our security features.
Some of these are “Session cookies” last only for the duration of your visit to our website. They are deleted at the end of your browsing session. Others are “persistent cookies” which remain on your device for a period of time after you leave the website. See 13.5 for the retention period of each cookie.
13.2. Most browsers enable cookies by default. But you can change your cookie settings. This can usually be found in your internet browser's 'Options' or 'Preferences' menu. You can block cookies from any website by enabling the setting on your browser. This allows you to refuse the setting of some or all cookies. However, if you block all cookies, You may not be able to access all or parts of our website. You can also use your browser settings to delete cookies. For more information on how to disable cookies in your browser, please visit
13.3. Part of the operation of the website Our website automatically logs your internet IP address. We do not record the email addresses of website visitors.
13.4. Although the Website may contain links to websites operated by parties other than us, We are not responsible for the privacy practices or the content of such websites.
